employees - Business Performance Improvement (BPI)

March 7, 2019September 27, 2022 bizpi

What do I do with extra resources as a result of improvement without laying them off?

One of the most important things you can do to have a successful culture of improvement is to remove any

August 18, 2012November 11, 2019 bizpi

Reducing your time might seem like lean, but you can easily anger your customers

Lean is about increasing value to your customer. Often times, this requires you to eliminate waste in the process. However,

cycle time deliver employees errors improvement lean manufacturing measure multitasking office process quality reviews Six Sigma templates throughput transactional value wip workplace

July 25, 2012October 13, 2022 bizpi

We don’t need any help, we are already lean!

“Lean and Six Sigma are only for manufacturing organizations!” “Our processes/company is unique, so that won’t work here!” “We’re already

customers defects employees errors expenses finances forms improvement mistakes problems process revenue sales small business solving

June 14, 2011April 14, 2021 bizpi

Simple Business Approach to Continuous Improvement

As we rolled out our Six Ideas to Improve Your Business Today, we got some feedback that businesses are looking

Lean Six Sigma Bursts

We share our takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We’ll try to keep them under 5 minutes each.

The following was a clip from a recent presentation, where I discuss how hypothesis testing can help you draw more statistically valid conclusions from data, and avoid misleading or incorrect conclusions.

I share two examples. The first was a data set from the Denver Sheriff's Department, where they graphed and analyzed intake use of force incidents, but their conclusions don't seem to match the graphic.

The 2nd example was data I pulled for a nonprofit I ran that showed the day of the week and time of day had no impact on click through rates on our monthly email newsletter.

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