Reducing your time might seem like lean, but you can easily anger your customers
Lean is about increasing value to your customer. Often times, this requires you to eliminate waste in the process. However,
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We don’t need any help, we are already lean!
“Lean and Six Sigma are only for manufacturing organizations!” “Our processes/company is unique, so that won’t work here!” “We’re already
Read moreDon’t “check the box” with soft improvement tools
We recently were reminded of a problem that comes up every so often in regards to process improvement tools. The
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