One of the more popular tools in Lean methodology is a Value Stream Map (VSM). It is the structure for capturing the entire system, from the time your customer requests a product or service from you, to the time you deliver that product or service.
VSMs are a great starting point for improvements, as they allow you to see the system constraint, and see how all the individual processes work together (or fail to do so), and the impact that has on the overall response time to the customer.
- What is VSM?
- Benefits of VSM
- VSM Elements
- 4 areas of a VSM: Information Flow, Material Flow, Data Boxes, and Timeline.
- VSM Process
- VSM Symbols
Watch the recording of the last full workshop held in September 2017 in Portland, Oregon.