quality – Business Performance Improvement (BPI)

Online statistics training from Minitab has great animation and examples

December 13, 2012April 14, 2021 bizpi ANOVA, charts, confidence, control, correlation, design, DOE, experiments, gage R&R, graphs, hypothesis, Minitab, MSA, quality, regression, Six Sigma, software, SPC, statistics, training

Minitab statistical software is one of the most powerful and popular programs around, especially for those in the Six Sigma

8D A3 analysis data defects failure improvement PDCA problem quality recurrence root cause solving

Problem solving is critical for any business

July 26, 2012November 11, 2019 bizpi 8D, A3, analysis, data, defects, failure, improvement, PDCA, problem, quality, recurrence, root cause, solving

Does your company have a problem solving process, like PDCA or 8-D? If so, do people use it? How do

cycle time deliver employees errors improvement lean manufacturing measure multitasking office process quality reviews Six Sigma templates throughput transactional value wip workplace

We don’t need any help, we are already lean!

July 25, 2012October 13, 2022 bizpi cycle time, deliver, employees, errors, improvement, lean, manufacturing, measure, multitasking, office, process, quality, reviews, Six Sigma, templates, throughput, transactional, value, wip, workplace

“Lean and Six Sigma are only for manufacturing organizations!” “Our processes/company is unique, so that won’t work here!” “We’re already

cause communication diagram effect fishbone lean map mapping networking process quality Six Sigma soft stream team tools value value stream map VSM

Don’t “check the box” with soft improvement tools

January 7, 2010November 11, 2019 bizpi cause, communication, diagram, effect, fishbone, lean, map, mapping, networking, process, quality, Six Sigma, soft, stream, team, tools, value, value stream map, VSM

We recently were reminded of a problem that comes up every so often in regards to process improvement tools. The

6s 80/20 chart excel lean management pareto presentation quality Six Sigma tools

New spin (literally) on an old quality tool

November 21, 2009November 11, 2019 bizpi 6s, 80/20, chart, excel, lean, management, pareto, presentation, quality, Six Sigma, tools

I love the Pareto chart. It’s one of the simplest quality tools, yet one of the most powerful, and underused

Lean Six Sigma Bursts

We share our takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We’ll try to keep them under 5 minutes each.

In this episode, I discuss a project I’m really excited about, the 2nd book release in the Lean Six Sigma for Good book series.

This is the 2nd collection of real-life experiences and stories from Lean and Six Sigma practitioners who have spent time at the “gemba” with not-for-profit organizations. They have generously offered to write a chapter about lessons learned and tools they have applied. There are 8 chapters in total.

Joe Wojniak and Lynn McCullough: Improving Thrift Shop Donations (interview with authors) – Proceeds donated to TRU Community Care
Tim Turner: Helping Others By Following The Toyota Way (podcast interview with Tim) – Proceeds donated to Center for Quality People and Organizations (CQPO)
Douglas Cooper: Lessons from Liberia – Standard Work as the Foundation for Lean Practices – Proceeds donated to Mercy Corps
Anita Havemann: Reducing Time and Complexity in Nonprofit Accounting – Proceeds donated to Relay Resources
Steve Bell: Simple Framework for Complex Problems – Proceeds donated to Lean4NGO.org
lisabeth Swan: Leaning into the Mission of Childcare (podcast interview with Elisabeth) – Proceeds donated to Cape Cod Children’s Place
Tracy O’Rourke: Increasing Meals Per Hour with Kitchens for Good (podcast interview with Tracy) – Proceeds donated to Kitchens for Good
Joy E. Mason: Using Six Sigma to Address Racial Equity (podcast interview with Joy) – Proceeds donated to The Six Sigma Racial Equity Institute

I think this is a great book to share with potential volunteers, or nonprofits or public service agencies wanting to learn more about how Lean or Six Sigma can be applied to their organizations.

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