process – Business Performance Improvement (BPI)

Why I like using the Ideal State Mapping approach

October 10, 2018October 6, 2021 bizpi Current State, facilitation, Future State, Ideal State, kaizen event, lean event, process map, value stream mapping, VSM

During Value Stream Mapping or Process Mapping events, I facilitate a team through the current state map of the process,

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How many of the 50 Best Practices for Process Excellence has your company implemented?

November 29, 2012October 13, 2022 bizpi 50, assessment, benchmarking, best practices, book, company, comparison, excellence, improvement, lean, pollock, process, qmss, score, Six Sigma, waste

Lee Pollock and Mark Kiemele are authors of a new book, Reversing the Culture of Waste – 50 Best Practices to

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We don’t need any help, we are already lean!

July 25, 2012October 13, 2022 bizpi cycle time, deliver, employees, errors, improvement, lean, manufacturing, measure, multitasking, office, process, quality, reviews, Six Sigma, templates, throughput, transactional, value, wip, workplace

“Lean and Six Sigma are only for manufacturing organizations!” “Our processes/company is unique, so that won’t work here!” “We’re already

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Simple Business Approach to Continuous Improvement

June 14, 2011April 14, 2021 bizpi customers, defects, employees, errors, expenses, finances, forms, improvement, mistakes, problems, process, revenue, sales, small business, solving

As we rolled out our Six Ideas to Improve Your Business Today, we got some feedback that businesses are looking

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Six business improvement ideas you can implement today!

June 13, 2011April 14, 2021 bizpi 5s, business, dummies, easy, help, improvement, problems, process, simple, small, small business

Sometimes us consultants get a bad reputation for making things more complicated than they need to be. We turn people

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Cost savings from process improvements can be misleading

April 25, 2011November 11, 2019 bizpi bottom line, chart, completions, cycle time, event, excel, financials, improvement, lean, process, project, reductions, savings, Six Sigma, variation, waste, wip

I’ve been to many conferences, and have seen lots of companies claim cost savings and metric improvements that are very

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Don’t “check the box” with soft improvement tools

January 7, 2010November 11, 2019 bizpi cause, communication, diagram, effect, fishbone, lean, map, mapping, networking, process, quality, Six Sigma, soft, stream, team, tools, value, value stream map, VSM

We recently were reminded of a problem that comes up every so often in regards to process improvement tools. The

Lean Six Sigma Bursts

We share our takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We’ll try to keep them under 5 minutes each.

In this episode, I discuss a project I’m really excited about, the 2nd book release in the Lean Six Sigma for Good book series.

This is the 2nd collection of real-life experiences and stories from Lean and Six Sigma practitioners who have spent time at the “gemba” with not-for-profit organizations. They have generously offered to write a chapter about lessons learned and tools they have applied. There are 8 chapters in total.

Joe Wojniak and Lynn McCullough: Improving Thrift Shop Donations (interview with authors) – Proceeds donated to TRU Community Care
Tim Turner: Helping Others By Following The Toyota Way (podcast interview with Tim) – Proceeds donated to Center for Quality People and Organizations (CQPO)
Douglas Cooper: Lessons from Liberia – Standard Work as the Foundation for Lean Practices – Proceeds donated to Mercy Corps
Anita Havemann: Reducing Time and Complexity in Nonprofit Accounting – Proceeds donated to Relay Resources
Steve Bell: Simple Framework for Complex Problems – Proceeds donated to Lean4NGO.org
lisabeth Swan: Leaning into the Mission of Childcare (podcast interview with Elisabeth) – Proceeds donated to Cape Cod Children’s Place
Tracy O’Rourke: Increasing Meals Per Hour with Kitchens for Good (podcast interview with Tracy) – Proceeds donated to Kitchens for Good
Joy E. Mason: Using Six Sigma to Address Racial Equity (podcast interview with Joy) – Proceeds donated to The Six Sigma Racial Equity Institute

I think this is a great book to share with potential volunteers, or nonprofits or public service agencies wanting to learn more about how Lean or Six Sigma can be applied to their organizations.

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