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How many of the 50 Best Practices for Process Excellence has your company implemented?

Lee Pollock and Mark Kiemele are authors of a new book, Reversing the Culture of Waste – 50 Best Practices to

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We don’t need any help, we are already lean!

“Lean and Six Sigma are only for manufacturing organizations!” “Our processes/company is unique, so that won’t work here!” “We’re already

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Cost savings from process improvements can be misleading

I’ve been to many conferences, and have seen lots of companies claim cost savings and metric improvements that are very

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Don’t “check the box” with soft improvement tools

We recently were reminded of a problem that comes up every so often in regards to process improvement tools. The

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