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How many of the 50 Best Practices for Process Excellence has your company implemented?

Lee Pollock and Mark Kiemele are authors of a new book, Reversing the Culture of Waste – 50 Best Practices to

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Reducing your time might seem like lean, but you can easily anger your customers

Lean is about increasing value to your customer. Often times, this requires you to eliminate waste in the process. However,

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We don’t need any help, we are already lean!

“Lean and Six Sigma are only for manufacturing organizations!” “Our processes/company is unique, so that won’t work here!” “We’re already

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Cost savings from process improvements can be misleading

I’ve been to many conferences, and have seen lots of companies claim cost savings and metric improvements that are very

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